Terms of Service

Last updated: September 19, 2026

These Terms of Service ("Terms") govern your use of stratusgroup.ai (the "Site") and our text messaging program, and any engagement with STRATUS GROUP AI LLC, doing business as Stratus AI ("Stratus," "we," "us"). By using the Site, submitting a form, or opting in to texts, you agree to these Terms and to our Privacy Policy.

1. Eligibility and age restriction

The Site and the Stratus service are offered to businesses and to individuals acting on behalf of a business. You must be at least 18 years old to use the Site, submit a form, or opt in to our text messaging program. By using the Site you represent that you are 18 or older and have authority to act for the business you name.

2. SMS / text messaging program

Description. Stratus AI operates a text messaging program for people who request a consultation through the Site. When you opt in, STRATUS GROUP AI LLC may send you SMS messages that include a link to book your discovery call, appointment confirmations and reminders, follow-ups about your request, replies to your questions, and, if you become a client, account and service notifications. Messages are informational and conversational; we may also occasionally send messages about Stratus offers to opted-in contacts. How to opt in. You opt in by providing your mobile number on the form at stratusgroup.ai/qualify.html and checking the optional consent box. Consent to receive texts is not a condition of purchase or of receiving any service. Message frequency varies; typically 1 to 4 messages per week while your request is active. How to opt out. Text STOP to any message from us at any time. You will receive one final message confirming you have been unsubscribed, and no further texts will be sent. You can also opt out by emailing owin@stratusgroup.ai. Help. Text HELP to any message from us, email owin@stratusgroup.ai, or call (480) 681-5929 for assistance. Message and data rates may apply for any messages sent to you from us and to us from you, according to your mobile carrier plan. Contact your wireless provider for details about your text and data plan.

3. Carrier liability disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier and network availability. Supported carriers include AT&T, T-Mobile, Verizon, US Cellular, and most other major U.S. carriers; carriers may change without notice. Stratus is not responsible for carrier charges, delays, or failures of delivery.

4. Your mobile number

You represent that the mobile number you provide is yours or that you are authorized to consent to messages on it, and you agree to notify us at owin@stratusgroup.ai before that number changes hands. Your number and opt-in data are handled as described in our Privacy Policy and are never sold or shared with third parties for their marketing.

5. The Site

Content on this Site is provided for information. Results described are modeled on industry data unless labeled as a client case study, and are not a guarantee of your outcome. We may change or discontinue any part of the Site at any time.

6. Engagements

The Stratus service is provided under a separate written agreement that sets the tier, fees, term (90-day initial term, then month-to-month unless stated otherwise), and scope. Where these Terms and a signed agreement conflict, the agreement controls.

7. The 30-day guarantee

"Autopilot in 30 days or your install is free" means: if the core systems in your agreed scope are not live within 30 days of carrier approval of your business texting registration, the install fee is refunded or waived. It does not cover delays caused by missing client access, information, or approvals, and it does not apply to monthly fees for service already delivered.

8. Client responsibilities

Clients are responsible for the accuracy of information provided to Stratus, for obtaining any consents required to contact their own customers, and for reviewing AI conversations Stratus configures before they go live.

9. Messaging and compliance

Clients agree to use Stratus in compliance with applicable law, including the TCPA, CTIA guidelines, carrier A2P/10DLC requirements, and state AI-disclosure laws. Stratus provides a compliance kit; the client remains responsible for its own outbound communications.

10. Limitation of liability

To the fullest extent permitted by law, the Site and messaging program are provided "as is," and Stratus's total liability arising from the Site, the messaging program, or any engagement is limited to the fees paid to Stratus in the three months preceding the claim. Stratus is not liable for indirect, incidental, or consequential damages.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date reflects the current version. Continued use of the Site or the messaging program after changes are posted constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Venue for any dispute is Maricopa County, Arizona.

13. Support and contact

STRATUS GROUP AI LLC (Stratus AI)
2942 N 24th St, Ste 115 #729781
Phoenix, AZ 85016, USA
Phone: (480) 681-5929
Email: owin@stratusgroup.ai
Website: https://stratusgroup.ai
Privacy Policy: https://stratusgroup.ai/privacy.html